What Is Hep Connect?
Connect is an initiative of the Hepatitis C Council of
NSW. It aims to reduce isolation and ease treatment difficulties
often associated with hep C. HepConnect provides
a phone based peer support service for people living with
hep C, their partners and carers, and particularly for people
who are considering or currently undergoing hep C combination
How can Hep Connect help me?
coping with the course of treatment
in your decision whether to undergo treatment
an opportunity to discuss your personal experiences with
a trained volunteer who has been through treatment
prevent you from feeling alone and provide you with support
Who can access Hep Connect?
living with hep C
Partners & carers, family and friends of people living
with hep C
People thinking about treatment and people undergoing treatment
What are the benefits of talking with
volunteers have all undergone the often challenging course
of treatment. They provide support and encouragement to other
people with hep C, and can assist in decision making around
treatment, or offer practical ways to cope while on treatment.
are available to talk about their personal experiences and
about their own treatment journeys. A peer volunteer can provide
you with more insight and understanding to the road ahead,
and emotional support along the way.
A peer volunteer will call you a time convenient for you.
You can talk to one or more volunteers to get different perspectives
about treatment - each person’s journey is different.
Support can be either a one off phone call or regular ongoing
contact for the duration of your/your relative’s treatment.
At your request, we can try to match you with a peer who had
the same length of treatment, a male or female, similar experiences
and backgrounds. It’s your choice!
What do people have to say about Hep
"Throughout my 24 week treatment she was the only person
I had contact with that had hep C….it meant so much
to me to actually speak to another person who has been affected
by hep C”
“This definitely helped me, and I am motivated by
other people who have been through the treatment”
“I am pretty isolated where I live, and it helped
to know that someone was there for me. It really helped
me to manage some of the side effects of the treatment.”
“It’s so much better to talk to someone than
bottling it all up inside, especially if you are on treatment”
“I like being able to help people who are going through
what I’ve been through, I wish Hep Connect
was around back when I was on treatment.”
organise a time to speak to a volunteer just phone the Hep
C Helpline on 9332 1599 (Sydney) or 1800 803 990
(regional NSW) and mention Hep Connect.