the Hep C Helpline on:
1800 803 990 (regional NSW)
To have your questions
answered by email, CLICK HERE >>
To find out
about the HepConnect peer support project, CLICK
is the Hep C Helpline?
Hep C Helpline is a state-wide telephone information and support
service for people affected by hepatitis C. It is a free, confidential
and non judgemental service and callers are offered:
- up to date, accurate information about
- a supportive environment to talk over their experiences and
any particular issues
- referral details to appropriate services
- a detailed, posted, free information package
on hep C
calls from a diverse range of people including those affected by
hepatitis C or at risk of contracting the virus, people's family
and friends, health care workers, employers and people from within
the wider community.
can the service help me?
We talk to
people about a range of topics, including:
for people who are recently diagnosed
your health, lifestyle and diet
treatment process, including coping with side effects
useful services, including support groups
packs that include a wide range of printed information are available
and can be posted - free of charge - in a plain envelope to all
are Helpline services available?
is open Monday to Friday, 9am to 5pm.
hours, we have a recorded information service and people are able
to leave a message requesting Helpline staff call back.
We also answer
questions via email, just CLICK HERE >>
do callers say about the Helpline?
The worker was friendly, caring and helpfull."
Lovely people to have on a phone service."
"It was great.
I live in a rural town without access to info and don't have a computer."
and easy to talk to. I felt really good about being able to cope."
is the Prisons Hep C Helpline?
The NSW Prisons Hep
C Helpline is an additional service provided by the Client
Services team at the Hepatitis C Council of NSW. It has been operating
since 2000 and provides free and accurate hep C information to prison
inmates in an anonymous and non-judgemental environment.
Inmates can access the
Prisons Helpline by using the freecall system
within their prison - which means they do not pay for the call.
We are also able to provide information, support and referrals to
people whose family and friends are inside, including sending information