C Council of NSW has recently expanded its Education and Development
Program to include a pilot program of structured developmental work
with individual organisations. This new program takes a broad capacity
building approach and will provide opportunity for the Council to
offer more sustainable outcomes to the agencies we work with.
Within the program we
aim to work to improve hepatitis C related practice across all three
levels of the organisation: systems, teams and individuals. This
approach is notably different to the more commonly used approach
of providing information oriented education sessions to staff which
while useful for increasing knowledge, often have little impact
on changing or improving practice.
The project will involve
a team of two Education Project Officers developing a partnership
agreement with your organisation over a mutually agreed timeframe,
engaing staff and management in a collaborative process that identifies
and addresses issues related to hepatitis C service delivery, and
assists your organisation to work towards best practice in relation
to hepatitis C.
The process may begin
with a formal focus group and/or series of informal interviews and
meetings with individuals at all levels of staff and management.
The aim is to gather a picture of the day to day work of your organisation
and to review and assess the placing of hepatitis C within your
daily practice and service delivery. Through a facilitated process,
your organisation can then begin to identify how your hepatitis
C service delivery might be enhanced or improved with the capacities
of and resources available to your staff and management.
This initial review process
will inform the development of a collaborative action plan. This
plan will identify a range of activities and actions which our Education
and Development team can provide. Activities within this action
plan may include
- staff training
workshops to reflect on current practice and develop new practice
and program ideas
- policy and
procedure, review and development
of specific information or program resources
or enhancing networking and referral links
Organisations such as
alcohol and other drug services, youth, accomodation and community
services working with clients who are engaging in risk activities
such as injecting or unsterile tattooing and body piercing may particularly
benefit from the Hepcellence program.
The Hepatitis C Council
of NSW will be piloting this program with a small selection of organisations
in the first half of 2008 and is seeking expressions of interest
from any organisations that are interested in participating in the
second half of the year. If your organisation would like to be involved
in this process and would like to find out more about it, please
email the Coordinator
- Education & Developement or phone 9332 1853.